
If it is not up-to-date, download and install the latest updated version and then try using the service again.

You can check whether your app is up-to-date by signing into the Play Store on your phone. This can cause bugs and other incompatibilities that can lead to several issues, including not showing pictures, not connecting to a receiver, freezing, crashing, etc. Update the application to the latest versionĪre you still having issues with the streaming service? Another reason for this could be an outdated application. If the issues persist, try additional fixes. To do so, simply sign out of your DirecTV app, wait a few minutes, and sign in again. The good news is these bugs can be fixed with a simple refresh. Most coming issues such as DirecTV not showing video, connecting to DVR, not having sound, and others are caused by temporary bugs. With the cache and data cleared, launch the app and try accessing the service again. SEE ALSO: Fix TV doesn't support the program's content protection On the app information window, tap on both the “Clear Cache” and “Clear Data” buttons to delete stored cache and stored data.

